Branch Manager

@The TED Group of Companies in Suppliers Email Job
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Job Description

The purpose of the Branch Manager is to direct, control, and coordinate the day-to-day operations of the branch. This includes, but is not limited to, the receipt, storage, and display of products, preparing and processing orders, as well as all customer service-related activities. It is the Branch Manager’s responsibility to utilize the available resources in an efficient manner to support the company’s goals and targets while maintaining a safe and positive work environment.


  • Drive results through effective communication, collaboration, and accountability
  • Manage attendance, vacation planning, payroll exceptions, and other employee-related tasks and reports
  • Responsible for all HR-related functions including, but not limited to, hiring, training, monitoring, disciplining, and terminating employees
  • Ensure adequate employee coverage, based on the seasonality of the branch
  • Support, mentor, and assist employees with their career growth by providing and delivering strong leadership
  • Lead continuous improvement efforts while embracing and managing change
  • Where applicable, setup the retail layout to ensure effective space utilization and product promotion
  • In conjunction with the Senior Director of National Operations, develop and implement cost reduction strategies
  • Participate in the development and implementation of best business practices and standard operating procedures (SOP’s)
  • Complete all activities within the assigned branch budget
  • Ensure pricing and margin parameters are adhered to
  • Work with the Purchasing team to ensure the proper product min/max’s are in place, seasonality fluctuations are accounted for, and the product mix is in line with the customers current needs
  • In conjunction with the Purchasing team, identify slow moving / dead stock and create action plans to mitigate any potential loses
  • Positively represent the Ted Group, both internally and externally
  • Foster a positive work environment that increases employee engagement
  • Coordinate with the Sales team daily to ensure customer service expectations are being met
  • Support the pre-sale effort by providing quotes and proposals with all the relevant information and documentation
  • Support the post-sale effort by maintaining positive customer relationships and assisting in the discovery of future opportunities
  • Where applicable, represent the branch in the broader community (trade shows, car shows, etc.)
  • Ensure timely maintenance of the building and equipment
  • Assist in the implementation of marketing plans and promotions
  • Keep up to date on market conditions, industry, and product knowledge
  • Monitor and ensure a safe work environment through process/procedure/regulation adherence
  • Adhere to all company policies and procedures
  • Other duties as assigned


  • 3+ years of experience as a retail manager or similar role
  • Experience within wholesale distribution and/or autobody distribution considered an asset
  • Bachelor’s degree in business management, or a similar field preferred
  • Strong technical skills, including Microsoft Office
  • Excellent time management and organizational skills
  • Strong communication skills, both verbally and written
  • Experience implementing process improvement initiatives
  • Strong decision making and problem-solving skills
  • Ability to multi-task and prioritize work assignments
  • Collaborative team member with proven managerial skills
  • Ability to overcome challenges and handle complex situations
  • Experience leading teams and driving performance
  • Ability to achieve business goals and effectively communicate the company’s strategy
  • Experience delivering consistent, constructive feedback, in a fair and positive manner
  • Thorough understanding of the local business climate


The TED Group of Companies is an equal opportunity employer; we are committed to a diverse and inclusive workplace for all. We offer competitive industry salaries with a comprehensive group benefit plan. If this sounds like the perfect role and organization for you, we encourage you to apply. We thank all candidates in advance, however only those selected for an interview will be contacted